Essential IT, exceptional peace of mind.
Offering the same trusted support at special pricing available only to eligible nonprofits.
Perfect for small teams or start-ups ready to move beyond DIY and “wait until it breaks” IT.
This plan is ideal for organisations seeking the essentials when it comes to IT support and cybersecurity, while laying a stable and secure foundation for future growth.
Key Benefits
Microsoft Business Premium 365 Licenses (included): Full suite access + security + device management bundled into your plan.
Fast IT Helpdesk and Access to IT Experts: 1 hour free support per user/year, with optional block hour purchases.
Proactive Support: Systems are patched, monitored, and optimised 24/7 no waiting for things to break.
Work Anywhere: Microsoft 365 and secure cloud access support remote collaboration.
Built-in Security: Essential security tools help protect your data and reduce risk.
Boost Productivity: Easy onboarding/offboarding, self-service tools, and collaboration platforms.
See all plan inclusions under the specifications tab below.
For a full plan costing tailored to your business, get in touch and we’ll provide a detailed quote.
Please note: All plan setups are subject to a one-time onboarding fee, based on the number of users.
Add IT Support Time Blocks to Your Core Plan:
Add additional hour blocks to ensure your business is covered when it comes to support.
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Power Up Your Plan with Core Power Packs:
The following Core Power Packs are purchasable add-on bundles that let you boost your plan with extra features.
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QAMBA CORE
Hassle-Free IT Support
Limited free remote IT helpdesk support (1hr per user/year) with purchasable Support block hours (10 & 30hrs)
Microsoft 365 Business Premium licenses per user
Essential device, printer, and user management
Security patching & monitoring included
Cybersecurity & Risk Protection
Basic Phishing and Cyberattack Email Protection
Email Impersonation Protection
Monitoring of Common Updates and Security
Internet Browser Ad-Blocker and Security Enhancements
Cybersecurity Endpoint Detection and Response (EDR)
Antivirus Protection & 24 x 7 Threat Hunting
Device Attack Surface Reduction
Implementation of Microsoft 365 Security Best Practices
Conditional Access and Geo-Blocking Controls
Data Protection & Business Continuity
Automated Microsoft Cloud Backup & Storage (50GB per user)
Desktop Data Backups
Privilege and Admin Access Management
BitLocker Full Drive Encryption
Productivity and Performance Tools
Microsoft 365 Email Hosting
Microsoft 365 Office Program Suite & Teams
Productivity Monitoring and Impact Protection
Exclusive Space-Saving Tool