Qamba Core

• Software Inventory & Hardware Inventory

• Remote access (screen sharing) for the IT Helpdesk

• One hour per user included block hours support per contract year + pre-pay block hours thereafter

• Microsoft 365 Email Hosting

• Cloud Storage for Microsoft OneDrive & SharePoint

• Microsoft Teams collaboration platform

• Latest Desktop Versions of Microsoft 365 Office Software

• 15-minute billing increments for out-of-scope work

• Qamba Cyber Security Basics

  - Backup for Microsoft 365 Email & Docs - 50GB per user, pooled

  - Managed updates of OS & common apps

  - Next-Gen Endpoint Security

  - Cloud Email Security

  - Essential Microsoft 365 Best Practices for Security

  - Privilege Access Management

  - 24 x 7 Threat Hunting

  - Vulnerability Monitoring

  - Endpoint Detection & Response

  - Managed Detection & Response for Microsoft 365 Threats

• Onsite visits are not included in the fixed fee, and will be charged at a flat rate of $200 plus GST per visit during Business Hours