- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- HP 2 year Post Warranty NBD Onsite HW Support w/Defective Media Retention for DesignJet T1600 1 roll
- Marketing Information
HP Post Warranty Care Pack extends your support coverage once the original warranty or previous Care Pack expires. Benefit from expert remote assistance and onsite support to help minimize downtime and keep your business running smoothly. The purchase and registration of a post warranty HP Fixed Care Pack service should occur no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Service Details
- Remote problem diagnosis and support
- Next business day[1] onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
- HP remote system access and support
- Defective media retention
- Provided Support
- Repair
- Parts Replacement
- Remote Diagnosis
- Defective Media Retention
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 2 Year
- Product Supported
HP DesignJet
- T1600
- T1600 PostScript
