- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- HP 4 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet T1600 1 roll
- Marketing Information
If a hardware issue occurs, expert support is available remotely or onsite. HP In-Warranty Care Pack coverage begins on the date of device purchase and includes the manufacturer's warranty. To remain elegible, the maximum time between HP's original sale of the product and its resale to the end customer must not exceed 90 days. HP also strongly recommends that customers purchase their HP Care Pack from HP or an authorized reseller within 90 days of the hardware purchase date.
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Electronic
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Service Details
- Remote problem diagnosis and support
- Next business day[1] onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
- HP remote system access and support
- Defective media retention
- Provided Support
- Defective Media Retention
- Phone Support
- Repair
- Parts Replacement
- Remote Diagnosis
- Service Response Time
- Next Business Day - Onsite Repair
- Service Location
- On-site
- Service Duration
- 4 Year
- Product Supported
HP DesignJet T1600 1 roll:
- 3EK10A
- 3EK11A
