NBN TC4 up to 100/40Mbps - Business Bundle includes Enhanced 12 (24/7) SLA
Managed Firewall
- Updates and firmware management
- Best practice security configuration
- Low touch installation
- Monitoring
- Advanced device replacement warranty
- Minor change requests included (e.g. port forward, security policy adjustment, etc.)
| nbn enhanced SLA | |||
| nbn-business-fact-sheet-esla.pdf.coredownload.pdf (nbnco.com.au) | |||
| Type | Operational Period | Rectification Time | |
| Standard | 8am-5pm, Business days only | 5pm, the next business day | |
| Enhanced 12 (24/7) | 24x7 | 12 hours | |
| Enhanced 4 (24/7) | 24x7 | 4 hours | |